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SERVICE & SUPPORT
Garage Doors
Openers & Accessories
Garage Door Openers
Garage Door Opener Accessories
Commercial
Commercial Doors
Operators & Accessories
Resources
Architect's Corner
Garage Door Opener FAQs
Garage Door Opener Questions
How Do I Buy An Overhead Door® Garage Door Opener?
Overhead Door™ products are only sold through authorized Red Ribbon Distributors. Use our
distributor locator
to find a representative near you.
What is the difference between the Screw, Belt and Chain drive garage door openers?
Screw Drive
— powerful, fast and quiet. Maximum power for heavy doors.
Belt Drive
— quiet and smooth performance. Ideal for garages adjacent to living areas.
Chain Drive
— rugged and reliable. Suitable for most garage doors.
How Can I Get A New Remote Control For My Garage Door Opener?
Openers manufactured after 1980: an Overhead Door
®
Master Remote can be purchased from your local Overhead Door™ Distributor.
Openers manufactured prior to 1980: we no longer carry remotes and your system must be upgraded with a new receiver kit.
How do I program my wireless keypad to open and close my garage door opener?
You can get the
programming instructions for the OKP and OWKP wireless keypad
in the support section of our website.
How can I program a garage door opener to work with my HomeLink® system?
To program the HomeLink® transceiver, some vehicles may require the ignition to be turned on or the vehicle to be running. For additional garage door opener help, view the
HomeLink® programming instructions.
What are Series I and Series II electronics for wall consoles and buttons?
Overhead Door
®
openers and wall consoles integrates various technology. The technologies are known as Series I, Series II and Series III. Series II is backwards compatible to Series I. Series III is not backwards compatible without additional purchased parts. Contact your Overhead Door™ Distributor for further details. If the date code of your opener is 041217 or higher, you can use a Series II wall console with your opener. If not, you must use a Series I wall console for your opener.