Overhead Door Corporation
2501 S. State Hwy 121 Business, Suite 200
Lewisville, TX 75067
Phone: (800) 929-3667
Overhead Door™ brand's Collection of Information. The Overhead Door™ brand Site does not record your name, mailing address, email address, phone number, or similar information unless you provide it to us. Examples of how you may provide this type of information to the Overhead Door™ brand is when you respond to a survey, fill out a form, request information, apply for a job, or contact us by email or phone. The Overhead Door™ brand uses the information to fulfill your requests, administer programs, provide services, and for other business purposes.
Automated Interactions. The Overhead Door™ brand Site uses session IDs and cookies. A cookie is a small piece of information sent by a web server to store on a web browser, so it can later be read back from that browser. These technologies are used to help us better understand our visitors, save visitor preferences, and to help us develop new tools and features for the Site. We may collect information about your interactions with us such as the type of device or browser you're using, your IP address, the length of time you spend on the Site, the actions you take on the Site, and the URLs of the websites you visited before visiting our Site. We may collect and store this information for each individual, on an aggregated basis, and/or a combination thereof. You can disable this feature or erase this information at any time by through your web browser. However, if cookies are disabled, some of our services may not function properly.
Mobile Device Applications. The Overhead Door™ brand’s Mobile Device applications (“App”) may require access to device features such as the camera, calling, location, and notifications. Access to these features may be necessary to allow you to scan a product QR code, allow you to call customer service from within the App, to set your time zone for timed events, and to notify you of status changes. You are able to prevent our App from accessing these features upon installation or through the device settings. We recommend you review the “help” or user manual for instructions on how this can be done. When you create a user profile on the App, you may be asked to provide your name, email address, telephone number, and/or other information. A record of your controller commands, quality of your data connection, door operation history, and other technical information may be stored within the App. The Overhead Door™ brand’s authorized employees may also have access to this information. The Overhead Door™ brand’s use of any such information will comply with this Policy.
Location Based Services. The Overhead Door™ brand’s Site and/or Apps may use location-based services. For example, our Site may allow you to search for a distributor that sells Overhead Door™ brand products. If you access our Site through a mobile device or desktop device and you have enabled location-based services, specific location information may be collected. Your mobile device and desktop web browser may allow you to disable location-based services. We recommend you review the “help” or user manual for instructions.
Information You May Provide to Third Parties. Third party vendors such as such as Google, may use first-party cookies such as the “Google Analytics” cookies and third-party cookies such as the “DoubleClick” cookie, or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Site. Users can opt-out of this practice by using the
Google Analytics opt-out browser add-on. We may also use Google features such as the “Google Display Network Impression Reporting” and “Demographics and Interests Reporting” on our Site. Analytics such as age, gender, language you speak, region you are from, frequency you visit our Site, whether you are a new or returning user and type of browser you are using may be shared.
Information Overhead Door May Provide to Third Parties. Third party vendors such as such as Google, may use first-party cookies such as the “Google Analytics” cookies and third-party cookies such as the “DoubleClick” cookie, or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Site. Users can opt-out of this practice by using the Google Analytics opt-out browser add-on. We may also use Google features such as the “Google Display Network Impression Reporting” and “Demographics and Interests Reporting” on our Site. Analytics such as age, gender, language you speak, region you are from, frequency you visit our Site, whether you are a new or returning user, and type of browser you are using may be shared.
Security. The Overhead Door™ brand has implemented reasonable security measures to protect the confidentiality of personal information under our control and appropriately limits access to it. In certain areas of this Site, The Overhead Door™ brand may use SSL encryption to enhance the security of data transmissions. While the Overhead Door™ brand strives to protect your personal information, we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal information. The Overhead Door™ brand urges you to take every precaution to protect your personal data when you are on the Internet. Laws and regulations guide us in how to give you notification when certain types of sensitive information are involved in a security breach. We will provide you with notice in accordance with these laws and regulations. If you become aware of a security issue, please contact Overhead Door Corporation at the email address listed above.
Data Retention. We may retain the information we collect for as long as needed to provide the products or services; for the purposes outlined in this Policy or the purpose outlined in the policy that was in effect at the time the data was collected; as necessary to comply with our legal obligations resolve disputes and enforce our agreements; or to the extent permitted by law.
California Residents. . California residents may request certain information about the data we collect and how their information was shared with third parties during the past year. Please send your request to Overhead Door Corporation, Attn: Marketing Department, at 2501 S. State Hwy 121 Business, Suite 200, Lewisville, TX 75067. To help us process your request, please provide sufficient information to allow us to identify you in our records.
Protecting Children’s Privacy. This Site is intended for adults and we do not knowingly collect personal information from children under 13 years of age. If you believe your child has submitted personal information to this Site, please contact us immediately.
Do Not Track. Various browsers, including Internet Explorer, Firefox and Safari, currently offer a “do not track” or “DNT” option that relies on a technology that sends a signal to the website a user is visiting about that user’s browser preferences. As of the date this policy was issued, the Overhead Door™ brand’s Site is not able to honor DNT’s.
Marketing. If the Overhead Door™ brand sends you email advertisements we will avoid the use of false or misleading subjects or email addresses, identify the message as an advertisement, include the physical address of our headquarters, and monitor third-party email marketing services, if applicable. You may elect to stop receiving marketing or promotional e-mails and other marketing communications at any time. To do so, please let us know by using the opt-out response device that can be found at the bottom of each such email or contacting us at the address listed above. While you can elect not to receive promotional messages, we reserve the right to send you informational emails about your account or administrative notices regarding the Site as permitted under the CAN-SPAM Act.
Policy Updates. The Overhead Door™ brand may need to update this Policy as we grow and evolve. If we make material changes, we will post a notice on the Site prior to the change becoming effective.
Terms and Conditions. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.